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Concrete Wall

Frequently Asked Questions

Got questions? We’ve got answers. We have collected some of the most frequently asked questions that we receive below. We’ve tried to provide the best answers, but if there is something that we missed, please reach out and a member of our staff will get in touch with you!

DO YOU OFFER GUEST PASSES?

We have a Daily Pass rate. This allows full access to the gym, including classes.

DO YOU OFFER A TRIAL MEMBERSHIP?

Although we do not offer a "trial membership", if you are not sure you would like to join our gym, we can allow you to try a class or try a workout one time.

IS THERE AN AGE LIMIT?

Anyone under the age of 16 will need to have adult supervision at all times during their workout. This is for the safety of that minor as well as our members. Parents will need to sign a waiver agreeing to this stipulation.

DOES INSURANCE COVER CLASSES?

Insurance plans cover your attendance in our Silver Sneakers classes for free. For all other classes, there is an extra charge.

WILL SOMEONE SHOW ME HOW TO USE THE EQUIPMENT?

As a new member, we offer a complimentary Introduction to the Gym with one of our Personal Trainers. They will show you how to properly use the equipment and answer any questions.

CAN I EXERCISE WITHOUT SHOES?

We require that you wear close-toed shoes, more appropriately athletic shoes. This is for your protection.

SHOULD I BRING MY YOGA MAT FOR CLASS?

If you feel more comfortable using your own mat, then yes. We do have a few mats that are available for use, but most people bring their own mats.

WHAT DO I NEED TO DO TO SIGN UP?

Bring your ID, come by the gym to sign some paperwork and get your gym card. We accept credit cards, cash, and local checks. If you have one of the Insurance Plans we accept, please bring your Insurance card as well. If you do not have an Insurance card, you can get your Member ID number from your Insurance Carrier. 
Suggestion: Try to avoid the busiest times of the day (mid-morning) if possible. If you are planning on taking classes, try and come a day or two in advance to sign up. Please do not wait until the morning of the class as this is one of our busiest times.

Nautilus Fitness NSB

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